Frequently Asked Questions


Normally, it takes approximately 5 working days if your jewel is in stock. And 3 to 4 weeks if the jewel is not in stock.
See also our "Delivery" page



At our offices near Brussels, Belgium

The standard colour and purity is G VS.

The jewel and the VAT (21%). Shipping is FREE within Europe, paying outside Europe.

For rings, please let us know the size of your finger. Ideally, you should ask a jeweller near you. You can also send us the inner diameter (in mm) of an existing ring, but this will always be approximate. Do not send us a photo or drawing, as the reproduction will never reflect the exact size. Example of a metric: 53 and a half.

Please contact us. Please note that depending on the model, the size of some rings cannot be changed.

For regular maintenance, use a soft toothbrush, dishwashing detergent and lukewarm water.
Mère & Fille uses professional techniques for a thorough cleaning, taking into account the type of stone mounted in your jewellery.

In jewellery, karat is a measure of the purity of precious metals such as gold. It is measured in thousandths. 18 karat gold in jewellery is represented by a "750" hallmark which represents the 750 parts in a thousand of pure gold in the alloy.
18 ktyellow or rose gold is the ideal alloy to increase the rigidity of gold which is a very soft metal. The mixture preserves the stainless and non-allergenic qualities.
18ktwhite gold consists of 75% yellow gold and 25% silver, copper and palladium. The white gold, which is actually rather grey, is coated with a thin layer of metal, rhodium, to give it its white colour. This layer fades over time and must be renewed by a jeweller with rhodium plating.
14kt gold is not used much in jewellery because it is less pure and looks dirtier. However, it is cheaper, which explains its use in small jewellery shops.
Platinum is much more resistant but more difficult to work with. Its solidity and strength make it the metal of choice for diamond settings. Its intense white glow is natural and does not fade over time.

Yes, send us your postal address via the contact form and we will be happy to send you our latest catalogue. All our creations are also presented on this site. Contact us for any new creation or variation of one of our creations that you like.

The standard is "jewellery". The stones are guaranteed natural and the gold is 18Kt hallmarked. The jewels are made one by one, by hand. The small diamonds are G colour and VS clarity. 

Each piece of jewellery is carefully examined before being sent.
A certificate of authenticity is also attached for your assurance.
As this is a handmade piece of jewellery made from natural stones, you will understand that no guarantee can be given as to the accuracy of the item purchased compared to the example shown on this site.
Each piece is unique. This is what makes it so charming and beautiful.

The jewellery is packaged in a case adapted to the type of jewellery. It is then wrapped in bubble wrap. 

Do you have any other questions? Don't hesitate to ask us via the form below or via email info[at]mereetfille.be

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